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Director of Learning and Development

Boca Raton, FL, USA ● Virtual Req #2704
Monday, August 1, 2022
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.


The Director of Learning & Development is responsible for creating and conducting training courses for Recruiting and Sales departments to drive company growth.

This role provides all employees with a solid foundation for success. Director collaborates with the organization’s Leaders to ensure professional growth and provides development tools and training resources that are accessible by all. Director oversees the Learning & Development monthly sessions for all employees.


•Nurture a healthy, positive, and inviting company culture. This includes setting guidelines of accountability, cultivating a sense of fun, enabling positive team interactions and communications and collaborating with team members to maintain an inspiring and productive work environment.

•Continue to develop an excellent training program that supports company values and promotes company and individual financial growth.

•Build effective and positive working relationships with all Leaders within the company.

•Create a learning culture throughout the organization. Collaborate with Senior Leadership to identify training opportunities.

•Creatively design and implement effective methods to educate employees.

•Maintain proficiency in database software.

•Support company culture, policies, ethics, and values.

•Develop resources, metrics, and processes to ensure the success of a new hire.

•Provide new hires with the tools and resources that they need to be successful, as well as providing constructive feedback on performance.

•Attend weekly Leadership & Sales Meetings to stay up to date with company/department changes. •Consider the impact of potential changes, and voice concerns with Leadership


•Responsible for the development, delivery, and coordination of trainings to make sure team members are knowledgeable.

•Work with Leaders to clearly define Hiring Profiles for all Revenue Producing Roles and

•supply to HR Generalist/Recruiter. Training department will assist with Sourcing Candidates for revenue producing roles to bring in top talent using prospecting tools to include: Linked in Recruiter seat, promoting internal referrals and other avenues for sourcing talent. Aim to devote 15% of time to prospecting talent.

•Coordinate Career fair visits and attend with Hiring Managers (as schedule allows) as a

•Brand Ambassador for Company to recruit top talent. Source Candidates and send to Hiring Managers for consideration. Build strong relationships within the organization to influence, guide and drive the production roles.

•Partner with the HR team to provide an effective and consistent onboarding experience.

•Stay abreast of industry trends in recruiting function and share best practices.

•Drive a culture of continuous improvement while fostering an innovative work environment.

•Communicate effectively via phone, email and in a group presentation setting.

•Excellent positive customer service skills.

•Outstanding organizational, problem solving, and communication skills.

•Other duties as assigned, with or without accommodation


Education and Experience

•Bachelor's degree or Master’s is preferred

•(5) years in Corporate Trainer Position developing and delivering training programs to include: customer service, sales and software delivery.

• Must have previous locum tenens sales and recruiting experience

• Strong business understanding and knowledge.

• Proven success and ability to execute both tactical and strategic initiatives

•Sense of urgency to meet the demands of our fast-paced environment.

• Ability to interact and influence senior leaders

•Resourceful, polished team member. Strong oral, written, composition and grammatical skills.

• Experienced in implementing a new software and delivering training to company

• Effective communicator with strong written and verbal communication skills

•Fast paced working environment; must be able to manage competing demands and change priorities with a positive attitude and calm demeanor during stressful situations.

•Employees must possess comfort in learning, training and engaging with others virtually through Microsoft Teams and Zoom.

•Travel as necessary.

•Varied working environments; open work area, remote work locations and / or onsite at client sites

•General fast paced office environment.

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, Pet Insurance and Company Stock. 

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

Other details

  • Job Family Directors
  • Job Function DIR
  • Pay Type Salary
Location on Google Maps
  • Boca Raton, FL, USA
  • Virtual