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Cross Country Education - Operations Specialist I 100% REMOTE

Arizona, USA ● California, USA ● Idaho, USA ● Nevada, USA ● Texas, USA ● Virtual Req #2721
Friday, July 29, 2022
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.
Hot Job Alert! Looking for an exciting new career in 2022? Get ready for growth and potential at Cross Country Healthcare with our fully remote Operation Specialists I opening ! In the Operation Specialists role, you will have the opportunity to create strong partnerships with our education-based clients and education professionals by managing and providing excellent customer service.

Cross Country Education, a subsidiary of CCH, has over 50 years of combined expertise servicing the education industry, providing a wide range of services to our educational partners in meeting their individual needs including special education and substitute services. 

The Operation Specialist I is responsible for coordinating and managing all services requested by the school, placing the highest caliber of Education Professionals to our clients. These services include working as a liaison between schools and Cross Country Education field employees, fulfilling day-to-day requests as well as long-term services. May handle special assignments, in person and virtual orientations with employees and schools. Works with minimal supervision.

· 100% Remote


· Offer assignments at client facilities to qualified field staff

· Provide first level support to both filed staff and clients

· Manage open orders and fill open shifts with qualified field staff

· Answer phones, text, and email correspondence between schools and Cross Country Education field staff and prioritize tasks as needed

· Foster and maintain excellent relationships between clients, field staff, and corporate team

· Data entry (orders, employee files, etc.)

· Contributes to quality control checks

· Other relevant duties as assigned by management

Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

  • High School or equivalent required; Some college preferred
  • 2+ year of customer service experience working in within an office environment
  • 1 year of data entry; preferably 35+ WPM
  • Strong Computer/Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint), including Google Drive (i.e. Google Docs, Google Sheets, Google Forms)


Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

#IND_1 #CB 

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, Pet Insurance and Company Stock. 

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

Other details

  • Job Family Recruitment
  • Job Function NMGR
  • Pay Type Hourly
  • Min Hiring Rate $21.00
  • Max Hiring Rate $21.00
  • Travel Required No
  • Travel % 0
  • Telecommute % 100
  • Required Education High School
Location on Google Maps
  • Arizona, USA
  • California, USA
  • Idaho, USA
  • Nevada, USA
  • Texas, USA
  • Virtual