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Credentialing (CCL) - Client Onboarding Coordinator

Atlanta, GA, USA ● Virtual Req #2494
Wednesday, May 25, 2022
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

Job Title:Client Onboarding Coordinator Job Code: 2647

Reports to:Senior Director, Quality & ComplianceFLSA: Non-exempt

Department:3000 Credentialing - Credential Revision Date: 12-30-2019


Client Onboarding Coordinator is responsible for coordination between Cross Country Locums (CC Locums) recruiter, Independent Contractor healthcare provider, and CC Locums client to ensure all necessary documents are completed in order to present Independent Contractor provider to CC Locums Client for approval and obtain privileges for CC Locums assignments.


•Oversight of onboarding needs of client, including additional credentialing verifications and attainment (e.g. Licensure), as well as application competition as required.

•Process CC Locums Client applications and reapplications as needed.

•Data entry and data integrity of Independent Contractor data within credentialing system, including maintaining current verifications of expiring elements as needed.

•Work with other CREDENT/RM Teams to find efficiencies as available.

•Liaison to CC Locums clients as point person for completion and delivery of required information in a timely manner.

•Assist in the ongoing documentation of internal processes within CREDENT while seeking out opportunities to improve these procedures.

•Other duties as assigned.

•Enjoy work.


•Professional and positive attitude

•Must possess excellent judgment to prioritize work, handle multiple projects at once, and meet objectives

•Goal driven / Detail oriented

•Extreme sense of urgency

•Excellent customer service delivery

•Strong communication skills

•minimum 1-3 years’ experience in an on boarding area such as application oversight for privileging, licensure and or pay or submission.

•Must have the ability to perform the essential functions of the job with or without reasonable accommodation.


Benefits Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, Pet Insurance and Company Stock. Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

Other details

  • Job Family Delivery Ops
  • Job Function NMGR
  • Pay Type Hourly
Location on Google Maps
  • Atlanta, GA, USA
  • Virtual