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Bilingual Staffing Coordinator - Chula Vista, CA

Bonita, CA, USA ● Chula Vista, CA, USA ● National City, CA, USA Req #2463
Monday, May 2, 2022
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

*Qualified candidates must be able to work on-site at our Chula Vista, CA office.


The Staffing Coordinator is responsible for fulfillment of client orders and supporting HCW (Health Care Worker), while providing the highest caliber of customer service to our Healthcare Workers and to our clients.


Open Cases:

· Input and maintain all communication with home care workers in Axis Care

· Fill all open cases in a timely manner:

· Track/log monthly numbers (#of processed and types of cases) and submit to director weekly and monthly

Assignment Plans:

· Create new Assignment Plan (New, Temp, Change)

· Email each AP to the following contacts (current AP’s need to be sent every Friday):

· Submit AP’s to data entry for filing and entry to the EMR

Data Entry:

· Input information to Axis Care- Notes and offers of work and refusals of work

· Input IDT note information- Hospitalizations, (PT and HCW) vacations, SNF placements, and disenrollment’s. We receive IDT notes daily from the client(s), and monthly disenrollment’s

HCW EE Support:

· Rehires: Check for current I-9, physical, TB, and CPR

· Guide Worker’s Comp issues for HCW’s.

· Create HCW EE schedules

· Watch daily/weekly hours for HCW’s with multiple PT’s

· Coordinate schedule with both PT and HCW to assure that PT is getting the proper care at the right time of day according to the PT need

· HCW employee counseling- Conducted when necessary


· Answer questions from internal payroll concerning HCW employee timecard and/or schedules

· Assist with payroll duties and/or processing when necessary

Customer Service:

· Answer/return all calls that come to your extension

· Assist HCW with any payroll inquiries

Hiring Process:

· Contact and inform potential HCW’s of the hiring process

· Contact PT to define a work schedule for the HCW

· Inform all HCW’s of internal process and producers

· Educate HCW on timecard and schedule reporting

Must have the ability to perform the essential functions of the job with or without reasonable accommodation.


Site Manager


· One (1) year of experience in an administrative support role, preferably in healthcare or staffing business.

· Ability to communicate professionally/effectively in both in written and verbal format.

· Strong Computer/Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint)

· Must be fluent in English and Spanish.


· High School diploma or equivalent required.

· Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.


· Excellent customer service skills

· Work well under pressure, results-oriented

· Proven ability to meet deadlines

· Attention to detail and strong analytical, organizational, and problem skills

· Ability to identify and resolve unexpected issues independently

· Excellent time management capabilities

· Exceptional interpersonal, written, and verbal communication skills. Ability to listening and clearly expressing ideas in written and verbal format.

· Ability to work independently, as well as collaborate successfully within a team environment

· Must be able to multiple tasks and prioritize several duties at once

· Maintain positive working relationships with both internal staff, external support team and client base


· Open work area in an office environment.

· Must be able to remain in a stationary position 80% of the work schedule

· Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor and positive attitude during stressful situations.

· Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom.

Benefits Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, Pet Insurance and Company Stock. Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

#Ind_1 #Ind_2 #CB 

Other details

  • Job Family Recruitment
  • Job Function NMGR
  • Pay Type Hourly
  • Required Education High School
Location on Google Maps
  • Bonita, CA, USA
  • Chula Vista, CA, USA
  • National City, CA, USA