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Project Manager, Digital Experience

6801 S Cimarron Rd, Las Vegas, NV 89113, USA Req #1077
Wednesday, May 18, 2022

Position Summary

As a contributing member of the Digital Experience & Delivery team, the Project Manager - Digital Experience will play a key role in project planning through execution (creating short-term and long-term project plans, setting targets for milestones and adhering to deadlines, adjusting schedules and targets as needed, and serving as the point of contact for the team in regard to internal projects and bank wide initiatives).  This position is a part of the Digital Marketing department, but supports cross-functional requests to enrich card member experiences.

Summary of Essential Job Functions

  • Manage project timelines and team deliverables
  • Lead project/issue tracking, backlog grooming, feature release documentation, meeting coordination and stakeholder communication updates
  • Meet with projects team(s) regularly to review project objectives, deliverables, and deadlines to ensure project documents are complete, current, and organized appropriately
  • Work with leaders and business partners to understand customer experience challenges and identify opportunities to solve or enhance
  • Screen new project proposals or UX change requests to ensure they are clear, relevant, and non-duplicative
  • Anticipate and identify technical challenges or anomalies, react to project adjustments, and coordinate appropriate design and technical resources
  • Assist in the development of business/project requirements documentation as needed
  • Research and educate team about industry’s latest project management trends and technologies
  • Perform other duties as assigned

Position Requirements

  • Undergraduate degree in a relevant field is required
  • Minimum 3 years of project management experience, financial services experience preferred
  • Scrum Master preferred
  • Experience translating client/stakeholder requests into highly specified project requirements documents
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Excellent written and oral communication skills, and the flexibility and ability to thrive in a fast-paced, rapidly changing, highly complex environment
Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. One of the fastest-growing credit card providers in the United States, Credit One Bank offers credit cards through the Visa®, Mastercard® and American Express® networks. Credit One Bank is the Official Credit Card of NASCAR®, the Las Vegas Raiders, the Vegas Golden Knights, and Best Friends Animal Society, and is a proud partner of WWE and Six Flags®. Learn more at and on social media (@CreditOneBank) on Facebook, Instagram, Twitter, YouTube, and LinkedIn.   We are looking for highly qualified professionals at our state-of-the-art, corporate headquarters in Las Vegas, NV. In addition to providing our card members with superior value and service, we are dedicated to providing engaging and challenging career opportunities for our employees. As a member of the Credit One Bank team, we’ll help you be your best and support you so you can reach your full potential.   Credit One Bank, N.A. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

Other details

  • Job Family P3 - Senior Professional
  • Pay Type Salary
Location on Google Maps
  • 6801 S Cimarron Rd, Las Vegas, NV 89113, USA