Social Media Manager

6131 Telegraph Rd, Commerce, CA 90040, USA Req #428
Wednesday, April 20, 2022
Commerce Casino is the world’s largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as “Where the World Comes to Play.” Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more!
PRIMARY JOB FUNCTIONS

1. Serves as a resource and assists the Director of Marketing with marketing strategy planning as well as input into marketing and operational projects related to social media.  
2. In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios.
3. Implement social media campaigns and events that align with marketing goals and strategies.
4. Create, write and edit photo and video content for social media.
5. Oversees Commerce Casino social media handles and responsible for posting and replying to comments and messages in a timely manner.
6. Act as the voice of our brand and manage all community communications, messaging, image and video content for all company social media accounts according to brand standards.
7. Facilitate and monitor all social networking conversations. Report on feedback and online reviews. Ensure responses are addressed within a timely manner.
8. Coordinate influencer relationships to elevate brand, increase company awareness and visitation.
9. Track and report on campaign performance.
10. Establishes an effective working relationship with all operating departments.
11. Represents company at on and offsite public gatherings and/or community events to boost brand awareness.
12. Understands and follows departmental and company policies and procedures.
13. Consistently demonstrates superior customer service skills.
14. Performs all other duties as assigned by Director of Marketing.

EDUCATION AND/OR EXPERIENCE REQUIREMENTS
1. Bachelor’s Degree in Marketing, Advertising, Journalism, Business or related field.
2. One (1) to Two (2) years’ experience in a major Casino Gaming or Resort environment with work experience is preferred, but not required.

OTHER REQUIREMENTS

1. Must have strong leadership, organizational, communication, human relations, and decision-making skills.
2. Must be proficient in MS Office (Word, Excel, etc.) and Adobe Creative Cloud (Photoshop, Illustrator, etc.) on Mac operating system.
3. Must have excellent written, verbal, and interpersonal communication skills.
4. Must be organized and detail oriented.
5. Exceptional service attitude and superior people skills.
6. Self-starter with a strong sense of urgency in tackling challenges.
7. High level of professionalism.
8. Ability to work calmly in difficult, high-pressure and high-stress situations.
9. Must be able and willing to work a flexible schedule, to include evenings, weekends and holidays.
10. Possess a valid state-issued driver’s license.
11. Willing to travel and participate in training as recommended or required.
12. Must have a Gaming License (or the ability to obtain and maintain a license) as a requirement for this position.

Other details

  • Pay Type Salary
Location on Google Maps
  • 6131 Telegraph Rd, Commerce, CA 90040, USA