Part Time Assistant Housekeeping Manager

Assistant Housekeeping Manager

Reports to: Housekeeping Manager

Weekly Work Hours: Part time

Shift Times: Specifically, Sunday – Monday availability. As is typical to the hospitality industry, staff may be required the flexibility to work a range of shift times (morning, day, evening) and days of week

Pay Type: Hourly

Responsibilities include:

· Preparing staff requirement report for third party to ensure proper staffing

· Making recommendations and participating in decision-making

· Acting as Department Head when the Housekeeping Manager is off

· Liaising with other departments as well with third party staffing company

· Purchasing

· Creating inventory process

· Laundry transactions, include billing and inventory

· Logging found items in Lost & Found Log

· Ordering items and processing invoices (if assigned)

· Opening and closing of Housekeeping, specifically room assignments and cleaning

· Room inspection, minimum of 10-15 per day

· Inspection of public places to determine cleaning schedule

· Attending daily, weekly and other leadership meeting as directed

· Other duties as assigned

Ensuring Exceptional Customer Service

· Handles guest problems and complaints, seeking assistance from supervisor as necessary.

· Assists in the review of guest feedback and guest satisfaction results with third party vendor. Sets a positive example for guest relations.

Requirements

· Prior hotel supervisory experience

· Ability to clearly and pleasantly communicate in English with guests, management/co-workers, third party supervisors both in person and on the telephone

· Proficient computer knowledge

· Spanish helpful