Shipping & Receiving Specialist

Rocklin, CA, USA Req #723
Monday, June 13, 2022

Shipping & Receiving Specialist

Under the direction of the Inventory and Logistics Manager the fulfillment of orders for shipping ClearCaptions’ products and support materials, both directly as well as through a 3rd party warehouse, to customers and field sales representatives.  Manages the receipt of ClearCaptions product and support materials from factories and suppliers.  Also manages the reverse logistics receipts of RMA’s and employee returned equipment. Maintains an organized shipping and receiving space for the ClearCaptions warehouse in Sacramento and local stocking areas within the ClearCaptions headquarters in Rocklin, CA.

ClearCaptions considers the health and safety of its customers, employees, and vendors as its highest priorities. All offers of employment with ClearCaptions are conditioned on completing and passing a background check and using designated PPE when required. ClearCaptions adheres to all federal and state laws. 


  • Ensures that all orders processed through the ClearCaptions shipping department and 3rd party warehouse are shipped in accordance to ClearCaptions and customer requirements in terms of labeling, quantity, packaging, and packaging integrity.
  • Receives and unpacks goods.  Checks receipts against waybills, packing slips, etc.  Prepares discrepancy reports when needed.
  • Determines packaging requirements. May pack goods in accordance with applicable specifications, equipment characteristics, transportation methods/options, and routes.
  • Updates and maintains all incoming and outgoing shipment records within the Salesforce order management application.
  • Coordinates the movement and management of returned and replacement materials using established shipping and receiving processes.
  • Conducts, as necessary, any search to locate products “lost” within the system or shipment routing.  Adjusts records to reflect the situation and takes steps to correct the cause of the lost product.
  • Maintains a clean, neat, and orderly work area.
  • Conducts operations in a manner which promotes safety.
  • Performs other duties as assigned or required.


  • High School Diploma or GED preferred.
  • Shipping/Receiving experience an asset.
  • Knowledge of order management or similar shipping/receiving application a plus.
  • Excellent customer service skills and administrative experience.
  • Possess strong written and oral communications skills and ability to take initiative.
  • Good organizational skills and the ability to prioritize work and accurately perform assigned duties.
  • Able to work as a team player among a fast-paced operations environment with constant interruptions.
  • Able to lift items in excess of 50lbs but with assistance when necessary.
  • Must pass a TSA background check to perform remote warehouse job responsibilities.
  • Experience using, Microsoft Word, Excel and Outlook is strongly desired.


Not Applicable.

Physical Requirements:

Employees may experience the following physical demands for extended periods of time:

  • Sitting, standing and walking (95-100%)
  • Keyboarding (50-75%)
  • Viewing computer monitor, tablet and cell phone screen requiring close vision (50-75%)
  • Ability to lift up to 50 lbs.

Work Environment:

Majority of work is performed in a remote warehouse (Sacramento) environment.  Must have the ability to self-start and self-manage routine job responsibilities within a third party warehouse.


A competitive compensation package will be offered to successful candidates.

Other details

  • Pay Type Hourly
  • Hiring Rate $19.00
Location on Google Maps
  • Rocklin, CA, USA