Division Manager - Risk Management

City Hall, 555 Walnut Street, Abilene, Texas, United States of America Req #172
Tuesday, December 28, 2021
GENERAL DESCRIPTION
 
Under the direction to supervise and direct the administration of all risk management functions for the City of Abilene including property insurance, workers’ compensation, facility  safety inspections, and fleet safety.
 
SUPERVISION EXERCISED
 
This position supervises the following positions: Claims/Safety Coordinator and the Risk Management Specialist for Risk Management.
 
IMPORTANT AND ESSENTIAL DUTIES

Conducts risk assessments to identify all risks of loss arising from diverse City operations, activities, and/or property ownership, both current and contemplated; researches, evaluates and recommends the best methods and programs for managing those risks.
 
Evaluates the need for insurance/self-insurance programs and makes appropriate recommendations; works with insurance markets to develop coverage(s) tailored to City needs; purchases and/or renews insurance coverages and files claims as appropriate.
 
Provides a weekly update to HR Administration to include details on the status of on-going, on-hold, and completed division projects and other tasks.
 
Create, manage and update all Standard Operating Procedures (SOPs) for the division.
 
Administers and monitors the self-insured workers’ compensation program; supervises the workers’ compensation third-party administrator.
 
Ensures City properties and assets are adequately insured and additions/improvements are promptly added. 
 
Administers the FMCSA and DOT employee drug and alcohol testing programs, including pre-employment and random compliance requirements.
 
Manages annual facility site visits for all City facilities, makes recommendations for facility/site improvements, and follows-up to ensure facility safety requirements have been achieved. Inspects properties and operations for compliance with best practice safety standards.
 
Oversees the Vehicle Operating Review Committee for determining the preventability of vehicle and equipment accidents.
 
Investigates and documents accidents which may result in third-party claims by others against the City to assist in determining legal liability. Negotiates settlement of claims against the City that are not in litigation.
 
Develops safe driving requirements and maintains official driver history records.
 
Establishes and maintains effective safety and loss control programs to minimize the risks of injury to or damage to property of employees or the public due to City operations. 
 
In cooperation with HR and City Administration, maintains, and publishes the City’s Employee Safety Manual. Provides training, information and responds to inquiries from employees, supervisors, managers, and directors.
 
Prepares and administers the Risk Management budget ensuring expenses do not exceed budget allocations.
 
Ensures compliance with Federal and State laws.
 
Utilizes and installs technology solutions for managing databases and reporting of relevant data, including: liability and workers compensation claims data, City properties, equipment, vehicles, and chemical inventories.  Ensures accuracy and security of all data maintained.
 
Generates detailed analytical reports, graphs and tables on loss trends by category.
 
Maintains confidential personal health information in accordance with HIPAA.
 
Recommends and monitors insurance and/or bond requirements for contractors working for the City; may review insurance, indemnity and bond provisions in City contracts and agreements upon request.
 
Upon request, assists with activities of the City’s Emergency Operation Management Program.
 
Maintains official documents and records of destruction for the Division.
 

OTHER JOB RELATED DUTIES
 
Perform other job related duties and responsibilities as assigned.
 

KNOWLEDGE, SKILLS, AND ABILITIES
 
Knowledge of:
           
Federal and State laws relating to workplace safety and liability.
 
Texas workers compensation regulations.
 
Commercial property and casualty insurance concepts.
 
Proficiency in using a variety of computer software applications, specifically Google Suite along with a strong proficiency in Microsoft Excel with the ability to utilize Excel functions to increase efficiency, Microsoft Word and various operating systems and HRIS software systems.
 
Office administration procedures.

Skill to:
           
Maintain a high level of confidentiality and handle sensitive situations and documents.
 
Develop and manage budgets.
 
Proofread documents with exceptional attention to detail in composing and typing documents and reports.
 
Problem solve using analysis and critical thinking to resolve issues.
 
Use basic mathematical skills including percentages and means.
 
Ability to:
           
Manage large scale projects and organize regular activities to effectively establish priorities, and proactively meet deadlines.
 
Professionally communicate both orally and in writing to citizens, City employees and large groups.  Make presentations.
 
Develop, write, and recommend policies to HR administration.
 
Create and generate reports, charts, and graphs.
 
Plan, evaluate, develop and implement professional, effective loss control programs.
           
Maintain a high level of confidentiality.
 
Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
 
Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
 
Lead and manage a team in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.
 
Experience and Training Guidelines:
 
Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying.  Knowledge, skills, and abilities may be obtained through:
 
Experience:
           
Five (5) years of progressively responsible experience in enterprise risk management, including developing and implementing loss control programs, is required. 
 
A demonstrated working knowledge and understanding of at least three of the following: Texas workers’ compensation, workplace safety programs, liability and loss prevention, property and casualty insurance coverages, hazardous materials, commercial and motor vehicle driver safety, and D.O.T. drug and alcohol testing is required.

Education/Training:
 
A Bachelor’s degree or higher in Business Administration, or another relevant field of study, is preferred. 
 
Completion of training programs in the areas of responsibility is required.
           
License or Certificate:
           
A valid current Texas driver’s license, the ability to obtain one within ninety (90) days of employment, or a military waiver is required.
 
A responsible driving history is required.
 
Certified Risk Manager certification is preferred.
 
Loss prevention certification is preferred.
 
Special Requirements:
 
Essential duties require the following physical skills and work environment:
 
Ability to drive a motor vehicle and maintain a responsible driving record.
 
Ability to walk, stoop, bend, climb and kneel.
 
Ability to work in a standard office environment.
 
With or without accommodation, ability to occasionally lift up to 50 pounds.
 
Ability to respond to after hours incidents in the evenings and on weekends.

Other details

  • Pay Type Salary
  • Min Hiring Rate $61,889.00
  • Max Hiring Rate $78,464.00
Location on Google Maps
  • City Hall, 555 Walnut Street, Abilene, Texas, United States of America