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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #224Monday, April 1, 2024Position Summary: Dedicated resource for answering customer inquiries regarding Chesapeake Employers’ workers’ compesation insurance policies, claims, products and services. Serve as Chesapeake Employers’ “front-line” to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees. Duties and Responsibilities: ...Read more about Customer Service - Customer Service Representative IMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #225Wednesday, March 27, 2024POSITION SUMMARY: A dedicated resource within the Medical Billing Department for answering customer inquiries, specifically medical providers for information regarding submission and payment of medical bills. Serves as Chesapeake Employers’ “front-line” to the customer in order to provide timely, accurate and courteous responses to their inquiries. ________________________________________DUTIES AND RESPONSIBILITIES: Provides first contact resolution to external customer inquiries receiv ...Read more about Medical Bill Pay - Customer Service Representative IMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #226Tuesday, March 26, 2024POSITION SUMMARY: Conducts physical audits for policyholders following the expiration of their policy term, or the cancellation of their policy. ________________________________________DUTIES AND RESPONSIBILITIES: Conduct premium audits in compliance with established company policies & guidelines and industry standards. Maintain, monitor and manage audits for assigned book of business (territory) utilizing the necessary tools/resources. Accountable for achievement and maintenance ...Read more about Premium Audit - Field AuditorMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #218Friday, March 1, 2024POSITION SUMMARY: Establish and maintain the Producer Registry, in accordance with State of Maryland Licensing regulations as prescribed by the Maryland Insurance Administration and the National Association of Insurance Commissioners “National Insurance Producer Registry.” Work with internal Compliance Department to ensure the company is free from administrative fines and admonishments. Support external sales activities through the agency distribution system throughout the state. ______________ ...Read more about Marketing - Agency Licensing CoordinatorMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #217Friday, March 1, 2024POSITION SUMMARY: This position provides direct assistance and support to the underwriting department, our agents, policyholders, and Chesapeake Employers’ personnel while striving to accomplish business unit goals and strategic initiatives. Produce, analyze and disseminate data in accordance with company guidelines and standards. ________________________________________DUTIES AND RESPONSIBILITIES: Gathers and enters applicant information for acceptability into various underwriting programs ...Read more about Underwriting - Underwriting Technical AssistantMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #223Wednesday, February 28, 2024POSITION SUMMARY: The Technical Specialist will provide subject matter expertise on departmental applications while also managing vendor relationship and developing and maintaining a corporate Safety Grant program.________________________________________DUTIES AND RESPONSIBILITIES: Serves as the primary liaison with our Safety Services application vendor and works with internal departments (IT and Ops Dep.) on maintenance and expansion. Maintains strong collaboration with IT to supp ...Read more about Safety Services- Technical SpecialistMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #222Wednesday, February 28, 2024POSITION SUMMARY: The Safety Services Trainer will be a subject matter expert in the creation and presentation of all levels of training to customers on occupational safety and health topics. This role will also assist with customer outreach activities.________________________________________DUTIES AND RESPONSIBILITIES: Assist in the creation of virtual and in-person occupational safety and health training for customers. Perform quality control of presentations and other safety mate ...Read more about Safety Services- Safety Services TrainerMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #204Friday, February 23, 2024DUTIES AND RESPONSIBILITIES: Independently investigates assigned claims, following sound claims handling techniques in accordance with company claim philosophy and quality assurance standards, and in accordance with the Maryland Compensation Law. With limited assistance from unit supervisor, review all relevant data, evaluates claims, determines coverage & compensability, set reserves and negotiates settlement within settlement authority. Documents files with necessary reports, inv ...Read more about Claims - State - Claims AdjusterMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #221Thursday, February 22, 2024POSITION SUMMARY: Dedicated resource for answering customer inquiries regarding Chesapeake Employers’ workers’ compensation insurance policies, claims, products and services. Serve as Chesapeake Employers’ “front-line” to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees. ________________________________________DUTIES AND ...Read more about Customer Service - Customer Service Representative IMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #220Thursday, February 22, 2024POSITION SUMMARY: Dedicated resource for answering customer inquiries regarding Chesapeake Employers’ workers’ compensation insurance policies, claims, products and services. Serve as Chesapeake Employers’ “front-line” to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees. ________________________________________DUTIES AND ...Read more about Customer Service Representative IMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #162Wednesday, January 31, 2024POSITION SUMMARY: Processes medical, specialty vendor bills and reimbursements to claimants in following the the Workers’ Compensation Commission Fee Guide or Chesapeake Employers contracted pricing in accordance with established Chesapeake policies and procedures. Serves as a resource for training and assists team leads in daily operational activities. DUTIES AND RESPONSIBILITIES: - Performs data entry of bills submitted for processing by accurately recording the required information ...Read more about Medical Bill Pay - Medical Billing AdjudicatorMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #210Thursday, January 25, 2024Position Summary: This position is responsible for a number of vital fiduciary functions within the Claims department. Claim Analyst are responsible to interpret Workers Compensation Commission orders for evaluation of Chesapeake’s financial obligations to include assessments, annuity payments, and settlement valuations. This position will also determine financial obligations, approve, and issue payments of Medicaid liens, monitor Medicare CMS/MSA/SCHIP reporting processes with associated revi ...Read more about Claims - Claims AnalystMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #207Thursday, December 21, 2023POSITION SUMMARY: Dedicated resource for answering customer inquiries regarding Chesapeake Employers’ workers’ compensation insurance policies, claims, products and services. Serve as Chesapeake Employers’ “front-line” to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees. DUTIES AND RESPONSIBILITIES: Demonstrate expe ...Read more about Customer Service - Customer Service Representative IMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #186Wednesday, November 29, 2023POSITION SUMMARY: Conducts physical audits for policyholders following the expiration of their policy term, or the cancellation of their policy. DUTIES AND RESPONSIBILITIES: - Conduct premium audits in compliance with established company policies & guidelines and industry standards. - Maintain, monitor and manage audits for assigned book of business (territory) utilizing the necessary tools/resources. - Accountable for achievement and maintenance of time to serve, productivity and quality stand ...Read more about Premium Audit - Field AuditorMore
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8722 Loch Raven Blvd, Towson, MD 21286, USA ● Req #177Tuesday, June 6, 2023POSITION SUMMARY: Provides risk evaluation services to the underwriters, the internal customers, and provides risk elimination/ control consultation to policyholders and external customers. Has to perform a majority of the following Duties and Responsibilities; and have a majority of the skills and experience along with a professional certification/designation. DUTIES AND RESPONSIBILITIES: - Assists policyholders in achieving a profitable bottom line by instituting a safety culture through the ...Read more about Safety Services - Safety Management Consultant/ SeniorMore