Gallery Experiences Program Presenter I - Carnegie Science Center

Carnegie Science Center, 1 Allegheny Avenue, Pittsburgh, Pennsylvania, United States of America Req #891
Tuesday, June 28, 2022
Carnegie Science Center connects science and technology with everyday life through hands-on science fun. Our visitors explore and interact with robots, investigate the wonders of the human body, and discover river science and animals. Plus, they enjoy engaging astronomy shows in a planetarium, live theater shows, sports challenges and a ropes course, a real submarine, a huge model railroad – and movies on Pittsburgh’s biggest screen! In addition to providing valuable scientific experiences, Carnegie Science Center offers outreach programs that serve Pittsburgh's diverse community. The Science Center is located on Pittsburgh's North Shore along the banks of the Ohio River and is accessible to persons with disabilities.

The CMP COVID-19 Employee Vaccine Policy requires that all employees provide proof of COVID vaccination or if not fully vaccinated, must provide proof of negative COVID-19 testing on a weekly basis.

As a Gallery Experiences Program Presenter I, you will lead visitors of the Carnegie Science Center (CSC) to explore and interact with robots, investigate the wonders of the human body, and discover river science and animals. You will engage visitors through participating in a team approach to the delivery of large and small format science programs within our interactive exhibits galleries and our sports exhibition. 

EDUCATION AND EXPERIENCE:

  • Background in science, education, theater, communications or customer service is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong presentation and communication skills. 
  • Excellence in customer service and problem-solving.
  • Positive attitude and love of learning
  • Must be available to work daylight, evening, and weekend hours

PHYSICAL REQUIREMENTS: Placement areas can include repetitive bending while securing sport equipment harnesses, ability to climb a 25ft rock wall, ability to navigate the exhibit space and attend to visitors and exhibits for extended periods of time.
 

PRINCIPLE ACCOUNTABILITIES:

TEAMWORK

  • Maintain excellent working relationships with other staff, including volunteers.
  • Assist in the overall functioning of the team, training staff, and helping to ensure a successful science experience for museum visitors.
  • Be the front-line source of action by contacting the appropriate people when medical or other emergencies occur (security, managers, etc.), knowing where emergency equipment is stored, and being familiar with proper emergency procedures.
  • Maintain equipment/animals/supplies in the area of assigned duties by proper use of equipment, assistance in simple cleaning activities, and continual attention to the state of the equipment in use.

PROGRAMMATIC

  • Engage visitors presenting science programming, both large and small format, to audiences and others via the use of science floor demos, presentations, and explanations of the science and/or behind the exhibits
  • Provide excellent customer service to visitors by assisting with problem solving and crowd management.
  • Stay current with new exhibits and programs in the Carnegie Science Center to better facilitate customer service matters. 
  • Lead formal and informal training of fellow team members and volunteers. 

 

COLLABORATIVE

  • Advise the CSC Teams as applicable to the overall needs for development, growth, programming, and operations of the Departments and the Division.
  • Maintain professional growth in science education and participate in required trainings. 

GENERAL PROGRAM PRESENTER I LEVEL RESPONSIBILITIES

  • Strive for excellence in all aspects of job performance.  Consistently demonstrate positive work outcomes, modeling successful skills and strategies for colleagues.
  • Actively seek professional growth opportunities and keep abreast of new and emerging technologies, techniques, and applications within both the science/technology field and the museum field to grow professionally and to ensure the highest-quality experience for visitors at CSC.
  • When required, serve as a representative of your department, always championing CSC’s mission and the interests of CSC staff and visitors.
  • At all times, uphold CSC’s Four Keys of Operation: Safety, Courtesy, The Experience, and Efficiency; interact with all colleagues in a professional and respectful manner in accordance with Carnegie Museums of Pittsburgh Core Competencies and CSC Community Norms.
  • Serve at all times as an exemplary advocate for and model of Carnegie Science Center’s values and policies related to Diversity, Equity, Accessibility, and Inclusion, and act in accordance with the organization’s strategic vision.
  • Work collaboratively with other CSC departments and/or CMP components to eliminate programmatic silos and create a holistic visitor experience.
  • Perform basic departmental duties and other activities as required by your supervisor. 
  • Responsible for following safety guidelines and required procedures for all exhibit components.
This is a Union position.

 

The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment: Pennsylvania Child Abuse History Clearance Pennsylvania State Police Criminal Record Check FBI Fingerprint Criminal Background Check Obtaining the required clearances is completed as part of the new hire process.

Carnegie Museums is an Equal Opportunity-Affirmative Action Employer – Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity

The above job description reflects the essential functions and qualifications for the position identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. The job description does not constitute an employment contract and does not alter the at-will relationship between CMP and the employee.   

*GUIDANCE ON ESSENTIAL FUNCTIONS:   The Americans with Disabilities Act (“ADA”) requires employers to consider and accommodate qualified individuals with disabilities.  An individual is qualified if he or she can perform the essential functions of a job  with or without reasonable accommodation. An essential job function is any task that is a fundamental part of the job.  When considering essentiality, one must focus upon whether the function is essential to this particular job and not to the department as a whole. Some additional  guidance on essential functions  follows below.  Please note that the following guidelines are non-exhaustive.  If you have any questions or need additional guidance, please contact Human Resources. A. Is the function required to be performed on a regular basis? If the function  is rarely performed, it may not be essential. B. Is the function highly specialized? Is the incumbent hired for his/her expertise or ability to perform the function?  The need for special expertise is an indication of an essential function. C. Does the position exist, at least in part, to perform the function?  If so, the function is more likely to be essential. D. How much time is spent performing the function and how often?  Note that even functions performed 10% of the time could be essential if they are required on a regular basis. E. Would elimination of the function fundamentally alter the job?  If so, the function is more likely to be essential. F. What are the consequences of not requiring the incumbent to perform the function? If they are significant, the function is more likely to be essential.  G. Are there a limited number of employees among whom the performance of the function could be distributed if the incumbent could not perform it?  If so, it is more likely to be essential.

Other details

  • Pay Type Hourly
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Location on Google Maps
  • Carnegie Science Center, 1 Allegheny Avenue, Pittsburgh, Pennsylvania, United States of America