Branch Manager
Are you outgoing, reliable, and customer service driven? If so, we would like you to join our team. Our employees – just like our customers – are the heart and soul of what we do. Friendly, reliable, customer service is at the heart of our success. For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.
As a Branch Manager for Sun Loan Company, you’ll lead and develop a team of Consumer Loan Specialists who are dedicated to elevating customer satisfaction. You’ll have the opportunity to motivate your team to meet branch and company-wide goals. This role is vital to the success of the branch, as well as the success of the entire company.
Position Responsibilities:
- Meet (or exceed) branch and company-wide goals
- Supervise team of Consumer Loan Specialists
- Manage daily office operations and procedures
- Evaluate financial statements and drive profitability
- Lead loan application approval process
- Provide excellent customer service, both in person and over the phone
- Maintain compliance with policies and procedures
- Support Tax Preparation, if applicable (varies by location)
- Plan and develop branch growth by networking with the local community and other businesses
Position Requirements:
- Loan industry management experience preferred, or 2-3 years prior management experience from other customer service-focused industries
- Computer skills and ability to operate a calculator
- Must have reliable transportation
- Ability to work Monday-Thursday 8:30am-5:30pm; Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm, additional hours may be required (No Sundays)
- Must be at least 18 years of age
Position Benefits:
- Low deductible medical plan, including TeleMed option
- Other benefits include dental, vision, life and AD&D insurance, disability and ID theft protection
- Industry-related tuition reimbursement
- Paid time off
- Competitive compensation based on experience
- Comprehensive paid training for success
- Competitive 401k
Other details
- Pay Type Hourly
- 33 Silo Dr, Union, MO 63084, USA