Substance Abuse Counselor Care Coordinator - HCI - BH Team 1-Bonus $3,000

Boston, MA, USA Req #795
Tuesday, August 2, 2022
Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction. 

Bonus: $3,000, $1,500 at 3 months, $1,500 at 6 months


The Substance Abuse Counselor (SAC) provides intensive care coordination for MassHealth Members with complex medical and behavioral health needs who are enrolled in an Accountable Care Organization (ACO) or Managed Care Organization (MCO) plan. The SAC collaborates with the Community Partner team and the clinical staff of each Enrollee’s ACO/MCO’s plan to minimize duplicative efforts, promote integrated care, ensure quality and continuity of care, and support the values of person centered planning, Community First and SAMHSA Recovery Principles. The SAC specializes in supporting Enrollees with SUD and serves as the team’s resource on SUD assessment, treatment and rehabilitation techniques and resources. The role supports the Team Leader in maintaining the team’s adherence to fidelity standards of co-occurring disorder (COD) evidence- based practices. This role drives outreach and engagement, assessment and care planning, care transitions, health and wellness coaching, as well as community and social services connections in partnership with Enrollees and their care teams.

Job Duties and Responsibilities:

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

  • Outreach to and actively prepare Enrollees to communicate their strengths, hopes, dreams and goals, and engage in a recovery process.
  • Coordinate the completion of the Comprehensive Assessment (CA).
  • Conduct initial and ongoing risk assessment; design personal crisis management plans, relapse prevention and harm reduction strategies with members who have been identified as behaviorally complex.
  • Coordinate the development, implementation, and ongoing review of the Person Centered Treatment Plan (PCTP) inclusive of SUD needs and goals as well as any LTSS and / or SDH needs or goals.
  • Drive referrals regarding connections to any community or social services that align with the Enrollees needs and goals.
  • Contribute SUD expertise to team as related to SUD education, motivational enhancement, appropriate stage of change interventions, and application of evidenced-based substance addiction treatment.
  • Collaborate closely with PCP and other providers, including but not limited to community resources, to assure appropriate referrals based on level of care needed to optimize outcomes and minimize risk.
  • Implement recovery-oriented, motivational interviewing, harm-reduction, trauma-informed, culturally competent and strengths-based rehabilitation approaches
  • Communicate and collaborate with ACO/MCO teams and serve as a team resource.
  • Obtain required Prior Authorization from ACO/MCO Plan for all relevant and necessary services.
  • Manage all care transitions through collaboration with Enrollee, community provider staff, ICT and hospital staff to ensure a safe discharge plan and a well-coordinated implementation of that plan.
  • Ensure for medication review and reconciliation as triggered by a care transition or by a medication change through an outpatient medical or psychiatric visit.
  • Perform other duties, as required.

Knowledge and Skills:

  • Commitment to the right and ability of people served to live, work, have meaningful relationships and receive the resources and supports needed in their community of choice
  • Extensive knowledge of substance use and addiction treatment principles and techniques
  • Extensive knowledge of formal and informal SUD assessment skills and practices
  • Knowledge of recovery-oriented, person-centered and strengths-based values and modalities
  • Extensive knowledge of evidenced-based practices for co-occurring disorder services – including motivational interviewing, motivational counseling, stage of change and harm reduction techniques as related to substance addiction services.
  • Extensive knowledge of available community, hospital-based, residential, day and self-help services for co-occurring disorder treatment and support.
  • Knowledge of health risks prevalent with adults with SMI/SUD
  • Knowledge of trauma-informed and culturally responsive services
  • Sensitivity to the cultural, religious, ethnic, disability, and gender issues
  • Skills and competence to establish supportive trusting relationships with Enrollees
  • Knowledge of human, legal, civil rights, community, and other resources
  • Knowledge of empowerment and self-advocacy techniques
  • Ability to triage/balance competing priorities
  • Ability to make independent judgments and decisions
  • Ability to work in a professional and confidential capacity
  • Ability to work independently and as a member of a multidisciplinary team

Education and Required Credentials/Licenses:

  • Bachelor’s degree in human service-related discipline strongly preferred; 5 years experience in co-occurring disorder, HIV/AIDS, or substance addiction services may substitute. Licensed Alcohol and Drug Counselor II (LADC II) or Licensed Alcohol and Drug Counselor Assistant or Certified Alcohol and Drug Counselor in state of service preferred. Experience working with people with psychiatric disability and/or HIV/AIDS, co-occurring disorders preferred. Preference given to bi-lingual/bi-cultural applicants and applicants with lived experience of psychiatric conditions and/or HIV/AIDS.
  • A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Driving Requirements:

Driving is a requirement for this position using a personal vehicle. You must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check.


Other details

  • Pay Type Salary
  • Min Hiring Rate $50,000.00
Location on Google Maps
  • Boston, MA, USA