Senior Case Manager - Andrew House Boston- Addiction Services - BONUS $3,000

Boston, MA, USA Req #993
Friday, July 15, 2022

40 hours
8am-4pm Tues-Sat

Bonus: $3,000, $1,500 at 3 months, $1,500 at 6 months

Job Summary:

Working under the direction of the Clinical Director, the Senior Case Manager / Senior Counselor works within a multidisciplinary team, and is responsible for supporting the Clinical Director in the delivery of clinical services (including assessment, individual and group therapy) and case management for patients.  The Senior Case Manager / Senior Counselor also works to ensure that patients are seamlessly transitioned to the next level of care. The Senior Case Manager / Senior Counselor supports the Bay Cove mission through their leadership and commitment to delivering quality care to patients.  This is a non-exempt position.

Supervisory Responsibilities

Supports the Clinical Director in providing orientation and guidance for Case Managers / Counselors and Student Interns.


Essential Functions of Position:

  • Serves as lead among the counseling staff and supports the Clinical Director in providing ongoing guidance to the counseling staff

  • Provides individual and group counseling/therapy that promotes a stable clinical and psychological condition for patients 

  • Completes comprehensive assessments of patients’ health, psychological, social, and cognitive ability

  • Develops or participates in the development of the patients’ treatment and after care plans and documents interventions provided

  • Works closely with the Clinical Director to review patient records and ensure appropriate documentation of services provided in accordance with program policies/procedures

  • Acts as a liaison between patients and other service providers to link patients to services

  • Orients and trains new Case Managers / Counselors 

  • Responsible for ongoing tracking and reporting on patient transitions post-service delivery

  • Assists in multidisciplinary team efforts in managing emergencies situations 

  • Available for on-call rotations, weekend and holiday coverage as needed

  • Attends staff meetings, supervision, periodic reviews, and other related meetings

  • Attends clinical rounds and discharge planning with other unit disciplines and report on patients’ status, progress in after care and discharge plans

  • Performs other case management/counseling service duties as directed by the Clinical Director or Program Director

Requirements for the Position

  • BA/BS or minimum four years’ experience in the human services field 

  • Three years counseling experience in substance use and mental health disorder preferred

  • Massachusetts license (i.e. LCSW, LADC, CADC)

  • Strong knowledge of the substance continuum and services and related community resources

  • Valid Massachusetts Driver’s License

Personal Characteristics

  • Ability to maintain confidentiality

  • Ability to exercise sound judgment, remain calm under pressure and establish firm boundaries in order to effectively address client concerns and/or respond to emergencies as they arise

  • Ability to work with individuals with substance use and mental disorders in a respectful, compassionate and supportive manner

  • Must be able to work as a team member as well as independently

  • Ability to adapt and successfully function within a fast-paced service environment with competing demands

  • Demonstrated organizational skills

  • Strong social, verbal and written communication skills

  • Must have computer skills specific to Microsoft word, Excel  and Access 

Other details

  • Pay Type Hourly
Location on Google Maps
  • Boston, MA, USA