Intake Clinician - Cape Cod Emergency Services Team - BONUS $3,000

Cape Cod, Massachusetts, USA Req #1131
Tuesday, September 6, 2022

Bonus: $3,000, $1,500 at 3 months, $1,500 at 6 months

Job Summary:

The Triage clinician is responsible for providing telephone screening and intake functions for the Cape Cod Emergency Services team.The Triage Clinician will provide telephone triage for routine and emergency mental health assessments, diagnostic assessments, stabilization, crisis intervention, and treatment planning of clients. The Triage Clinician works as part of an Urgent Care Center that provides on site assessment and support, as well as mobile capacity to conduct assessments at the person’s home, school, or agency in Cape Cod and as a partner in an integrated urgent care/emergency support services network. The Triage Clinician contributes to Bay Cove’s mission by working effectively with clients, family members, police, community partners, and the ESP team in a professional, hopeful, and respectful manner to ensure that client’s needs are being met. Given the nature of crisis services, provision of holiday and weekend coverage are expectations for staff working in this position.
This position is non-exempt.

Supervisory Responsibilities:

As assigned

Essential Functions of Position:

  • Performs the telephone screening for children and adults who are in crisis. This involves: appropriate and accurate telephone screening of the individual experiencing a psychiatric crisis; the provision of resource information based on the person’s identified needs; accurately transferring case information to other providers; documenting calls and recommendations for action.
  • and Crisis Stabilization
  • Maintains an up-to-date roster of area inpatient psychiatric units for adults, children and adolescents and maintains a liaison relationship with these facilities as well as with the funder MBHP, with DMH and with all referring agencies.
  • Refers individuals, youth and families to appropriate outpatient facilities and maintains current listing of, and liaison with, outpatient facilities, residential facilities and shelters.
  • Reviews findings with clinical leadership and consults with providers as needed regarding client assessments and crisis interventions.
  • Maintains documentation and records for all cases in accordance with program requirements.
  • Contributes to organization and administration of teaching programs. Participates in all required orientation and training programs.
  • Completes required paperwork (i.e., evaluation forms) in a timely fashion to meet all program, hospital, state and federal regulations.
  • Attends appropriate clinical and staff meetings.
  • Maintains competency in the field via ongoing continuing education and by maintaining applicable licenses up-to-date.
  • Performs other related duties as needed.

Requirements for the Position:

  • Master’s degree in social work, psychology, counseling or a related field required.
  • LICSW, LCSW, LMHC, or other behavioral health category which qualifies as Licensed Practitioner of the Healing Arts preferred.
  • Previous experience working with individuals diagnosed with mental health needs or similar human service needs preferred.
  • Demonstrated knowledge of the evaluation process, including gathering complete information related to the presenting problem, social, family, psychiatric, legal, and medical history. Capacity to effectively assess mental status, formulate a plan, and develop and implement an appropriate disposition for all clients.
  • Excellent listening skills, ability to diagnose problems, resolve conflict, and develop practical solutions, even when sources are scarce. Ability to make alternative plans as needed.
  • Advanced interpersonal skills necessary to interact effectively with various healthcare professionals and to instill confidence and to advocate for patients and their family.
  • Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations. Bicultural/Bilingual competency a plus and a pay differential is offered for candidates with fluency in certain essential languages.
  • Flexibility to work holidays, evenings and weekends on an as needed basis.
  • Professional writing and verbal communications skills.
  • High degree of personal organization, attention to detail, and time management skills.
  • Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
  • CPR and First Aid certification required within 3 months of hire.
  • Use of personal cellular telephone for work communication.
  • Bilingual candidates are encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.
  • A COVID-19 vaccination is a requirement for the position

Mission Traits:

  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.
  • Works with integrity and respects the dignity and value of all individuals.
  • Exhibits mission through job knowledge, pride in work role, and advocacy.
  • Promotes diversity and inclusion of all individuals.
  • Works in a collaborative, compassionate manner with stakeholder/ partners

Other details

  • Pay Type Hourly
  • Required Education Master’s Degree
Location on Google Maps
  • Cape Cod, Massachusetts, USA