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  • Pasig, Metro Manila, Philippines ● Req #3586
    Thursday, July 7, 2022
    This position is an integral part of the team that handles the preparation, analysis, and distribution of financial information for both internal and external purposes. Responsibilities include transactional reconciliations, report creation, analysis, client invoicing, regulatory filings, and follow-up to inquiries. Special projects shall also be assigned by management. Essential Duties & Responsibility • Completing assigned portions of the monthly and annual financial close cycles. • Completing ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3584
    Wednesday, July 6, 2022
    The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3410
    Thursday, June 30, 2022
    The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3585
    Wednesday, June 29, 2022
    aE Earn up to $19/hr. Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our comp ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3585
    Wednesday, June 29, 2022
    aE Earn up to $19/hr. Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our comp ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3535
    Tuesday, June 28, 2022
    The (Customer Care, Customer Service, Account Service)Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance met ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3530
    Friday, June 24, 2022
    Alta Resources is looking for Social Media Specialists, at our call center, to support our client’s personal healthcare products. Use your knowledge & creative writing skills to assist our client’s customer service team. As an integral part of our social media team, you’ll flex your creative muscle to help consumers and influencers on Facebook, Instagram, Twitter, TikTok and other social platforms. As a Social Media Specialist, you will gain useful digital marketing & customer service experien ... More
  • Pasig, Metro Manila, Philippines ● Req #3559
    Wednesday, June 22, 2022
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Pasig, Metro Manila, Philippines ● Req #3564
    Wednesday, June 22, 2022
    The Service Desk Analyst I role is to help ensure proper computer operation so that end users can accomplish business tasks.They do this by receiving, prioritizing, documenting, actively resolving end user help requests and assigning these requests to the appropriate resources.Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. POSITION RESPONSIBILITIES• Provides first lev ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #3555
    Friday, June 17, 2022
    EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #3555
    Friday, June 17, 2022
    EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #3554
    Friday, June 17, 2022
    EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #3554
    Friday, June 17, 2022
    EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3533
    Friday, June 17, 2022
    The Account Services Rep is responsible for building and fostering a relationship between client and their customers.  It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion. This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all problems relating t ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3508
    Tuesday, June 14, 2022
    The Voice Engineer's role is to ensure the stability and integrity of all Alta Resources provided voice services. This is achieved by designing, planning, developing, monitoring and maintaining communication technologies across the organization. In addition, the Voice Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all voice and/or data technology hardware, software, and communication links. This individual will also analyze and resolve ad ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3509
    Tuesday, June 14, 2022
    The Voice Analyst's role is to ensure the stability and integrity of all Alta Resources provided voice services. This is achieved by developing, monitoring and maintaining communication technologies across the organization. In addition, the Voice Analyst will participate with the installation, monitoring, maintenance, support, and optimization of all voice hardware, software, and communication links. This individual will also analyze and resolve voice issues in a timely and accurate fashion, a ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3524
    Tuesday, June 14, 2022
    The Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and socia ... More
  • Pasig, Metro Manila, Philippines ● Req #3452
    Wednesday, June 8, 2022
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3505
    Wednesday, June 1, 2022
    SUMMARY This position is accountable for proactively managing deductions to meet metrics through integration with sales and finance partners. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer documents to deductions. Effectively manages accounts that require research, analysis and identification of account trends and reporting to prevent ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3465
    Friday, May 27, 2022
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of ord ... More
  • Pasig, Metro Manila, Philippines ● Req #3469
    Thursday, May 19, 2022
    The Developer’s I role is to define, develop, test, analyze, and maintain software applications in the support of the achievement of business requirements. This including writing technical specifications, coding, testing, and analyzing software programs and applications throughout the software development full life-cycle management.POSITION RESPONSIBILITIESDiscovery• Works with Platform Lead, business analysts and other technical teams to help analysts clearly define problem statement, requireme ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3471
    Monday, May 16, 2022
    Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned.   Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling to ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3450
    Tuesday, May 10, 2022
    Alta Resources is looking for Customer Service Representatives, at our call center, to support our Midwest-based client’s outdoor furniture products. Our newest client creates and designs sustainable outdoor living products using their proprietary lumber made from recycled plastic. As an experienced customer service rep, you’ll take special care to provide a premium white-glove service, while maximizing on potential sales opportunities. When you work at Alta, you’ll share in their passion and ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3443
    Wednesday, May 4, 2022
    Summary The Senior Customer Care Representative position provides professional, quality, and "best in class" service or existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer care representative team as well as work with an Alta’s client in many facets.  This position will assist in working with the call center in regards to escalated call issues and answering process que ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3442
    Wednesday, May 4, 2022
    SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates.  These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction.  The Program M ... More