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This position is an integral part of the team that handles the preparation, analysis, and distribution of financial information for both internal and external purposes. Responsibilities include transactional reconciliations, report creation, analysis, client invoicing, regulatory filings, and follow-up to inquiries. Special projects shall also be assigned by management. Essential Duties & Responsibility • Completing assigned portions of the monthly and annual financial close cycles. • Completing ...Read more about Corporate AccountantMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3584Wednesday, July 6, 2022The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, ...Read more about Spanish Bilingual Customer Care RepresentativeMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3410Thursday, June 30, 2022The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, ...Read more about Bilingual CCR - FrenchMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3585Wednesday, June 29, 2022aE Earn up to $19/hr. Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our comp ...Read more about Call Center RepMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3585Wednesday, June 29, 2022aE Earn up to $19/hr. Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our comp ...Read more about Customer Service RepMore
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The (Customer Care, Customer Service, Account Service)Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance met ...Read more about Team LeaderMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3530Friday, June 24, 2022Alta Resources is looking for Social Media Specialists, at our call center, to support our client’s personal healthcare products. Use your knowledge & creative writing skills to assist our client’s customer service team. As an integral part of our social media team, you’ll flex your creative muscle to help consumers and influencers on Facebook, Instagram, Twitter, TikTok and other social platforms. As a Social Media Specialist, you will gain useful digital marketing & customer service experien ...Read more about Social Media Rep-Earn up to $19hr-Remore work in WisconsinMore
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This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ...Read more about Workforce Management AnalystMore
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The Service Desk Analyst I role is to help ensure proper computer operation so that end users can accomplish business tasks.They do this by receiving, prioritizing, documenting, actively resolving end user help requests and assigning these requests to the appropriate resources.Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. POSITION RESPONSIBILITIES• Provides first lev ...Read more about Service Desk Analyst IMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #3555Friday, June 17, 2022EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those ...Read more about Bilingual Call Center RepMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #3555Friday, June 17, 2022EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those ...Read more about Bilingual Customer Service RepMore
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EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those ...Read more about Call Center RepMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #3554Friday, June 17, 2022EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those ...Read more about Customer Service RepresentativeMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3533Friday, June 17, 2022The Account Services Rep is responsible for building and fostering a relationship between client and their customers. It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion. This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all problems relating t ...Read more about Deductions Account Services RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3508Tuesday, June 14, 2022The Voice Engineer's role is to ensure the stability and integrity of all Alta Resources provided voice services. This is achieved by designing, planning, developing, monitoring and maintaining communication technologies across the organization. In addition, the Voice Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all voice and/or data technology hardware, software, and communication links. This individual will also analyze and resolve ad ...Read more about Infrastructure Voice Engineer IMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3509Tuesday, June 14, 2022The Voice Analyst's role is to ensure the stability and integrity of all Alta Resources provided voice services. This is achieved by developing, monitoring and maintaining communication technologies across the organization. In addition, the Voice Analyst will participate with the installation, monitoring, maintenance, support, and optimization of all voice hardware, software, and communication links. This individual will also analyze and resolve voice issues in a timely and accurate fashion, a ...Read more about Infrastructure Voice AnalystMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3524Tuesday, June 14, 2022The Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and socia ...Read more about Compliance Care RepMore
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The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ...Read more about 0538 PH CFNA Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3505Wednesday, June 1, 2022SUMMARY This position is accountable for proactively managing deductions to meet metrics through integration with sales and finance partners. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer documents to deductions. Effectively manages accounts that require research, analysis and identification of account trends and reporting to prevent ...Read more about Deductions RepresentativeMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3465Friday, May 27, 2022SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of ord ...Read more about Inbound Program Customer Care RepMore
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The Developer’s I role is to define, develop, test, analyze, and maintain software applications in the support of the achievement of business requirements. This including writing technical specifications, coding, testing, and analyzing software programs and applications throughout the software development full life-cycle management.POSITION RESPONSIBILITIESDiscovery• Works with Platform Lead, business analysts and other technical teams to help analysts clearly define problem statement, requireme ...Read more about Developer IMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3471Monday, May 16, 2022Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling to ...Read more about Client Account ManagerMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3450Tuesday, May 10, 2022Alta Resources is looking for Customer Service Representatives, at our call center, to support our Midwest-based client’s outdoor furniture products. Our newest client creates and designs sustainable outdoor living products using their proprietary lumber made from recycled plastic. As an experienced customer service rep, you’ll take special care to provide a premium white-glove service, while maximizing on potential sales opportunities. When you work at Alta, you’ll share in their passion and ...Read more about Customer Service Rep-Outdoor living productsMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3443Wednesday, May 4, 2022Summary The Senior Customer Care Representative position provides professional, quality, and "best in class" service or existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer care representative team as well as work with an Alta’s client in many facets. This position will assist in working with the call center in regards to escalated call issues and answering process que ...Read more about Senior Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3442Wednesday, May 4, 2022SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates. These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction. The Program M ...Read more about Operations ManagerMore