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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3481Friday, May 27, 2022The Account Services Rep is responsible for building and fostering a relationship between client and their customers. It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion. This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all problems relating ...Read more about Account Services RepresentativeMore
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The Logistics Analyst will process incoming orders, manage logistics to optimize cost and service, and conduct detailed analysis on order and supply chain issues utilizing advanced systems and process excellence tools. This position will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and individual account goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. ...Read more about Logistics AnalystMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3264Thursday, May 26, 2022SUMMARY The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution ...Read more about Independent Sales SupportMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3496Wednesday, May 25, 2022SUMMARY This position is responsible for providing consultative Human Resources guidance to leaders with regards to recruitment, employee relations, department/team structure, performance management, benefits, leaves, and legal compliance/risk reduction. The individual will provide counsel, assistance and follow-up on company and HR policies, procedures, and documentation and will coordinate on boarding and off boarding activities. Periodic travel and flexibility in hours to accommodate ...Read more about Human Resources GeneralistMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3497Wednesday, May 25, 2022SUMMARY This position is responsible for providing consultative Human Resources guidance to leaders with regards to recruitment, employee relations, department/team structure, performance management, benefits, leaves, and legal compliance/risk reduction. The individual will provide counsel, assistance and follow-up on company and HR policies, procedures, and documentation and will coordinate on boarding and off boarding activities. Periodic travel and flexibility in hours to accommodate ...Read more about Human Resources GeneralistMore
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The Data Auditor position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer Care Representative team as well as work with an Alta’s client in many facets. This position will monitor calls and provide call coaching, conduct interactions with the client and will be utilized in the launch and tr ...Read more about Data AuditorMore
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The Developer’s I role is to define, develop, test, analyze, and maintain software applications in the support of the achievement of business requirements. This including writing technical specifications, coding, testing, and analyzing software programs and applications throughout the software development full life-cycle management.POSITION RESPONSIBILITIESDiscovery• Works with Platform Lead, business analysts and other technical teams to help analysts clearly define problem statement, requireme ...Read more about Developer IMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3471Monday, May 16, 2022Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling to ...Read more about Client Account ManagerMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3450Tuesday, May 10, 2022Alta Resources is looking for Customer Service Representatives, at our call center, to support our Midwest-based client’s outdoor furniture products. Our newest client creates and designs sustainable outdoor living products using their proprietary lumber made from recycled plastic. As an experienced customer service rep, you’ll take special care to provide a premium white-glove service, while maximizing on potential sales opportunities. When you work at Alta, you’ll share in their passion and ...Read more about Customer Service Rep-Outdoor living productsMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3461Friday, May 6, 2022Earn Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Th ...Read more about Call Center RepMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3461Friday, May 6, 2022Earn Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Tho ...Read more about Customer Service RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3443Wednesday, May 4, 2022Summary The Senior Customer Care Representative position provides professional, quality, and "best in class" service or existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer care representative team as well as work with an Alta’s client in many facets. This position will assist in working with the call center in regards to escalated call issues and answering process que ...Read more about Senior Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3442Wednesday, May 4, 2022SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates. These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction. The Program M ...Read more about Operations ManagerMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3441Wednesday, May 4, 2022SUMMARY The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. This position works in at least two channels, spending at least 20% of their time ...Read more about Multi-Channel Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3451Wednesday, May 4, 2022Licensed Stylist Product Support Sales Consultant / Sales Rep Come join our Product Support Team for a Top Professional Hair Client where you can assist stylists and consumers with their product knowledge needs via phone, online, email, and chat! You will do things like: · Consult other stylists on how to use and create new trends and looks Educate consumers and stylists on professional salon products Support questions and needs to current customers seeking t ...Read more about Licensed Stylist / Product Support Sales ConsultantMore
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This position will assist with providing analysis for changes to operations to ensure maximizing company ROI while meeting industry metrics. This includes pricing analysis for new and existing contracts as well as vendor contracts. This position is expected to have business acumen to add qualitative information of external and internal factors to quantitative analysis. This position will also assist in the preparation, analysis, and distribution of the financial statement package. Responsibil ...Read more about Financial AnalystMore
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The Software Tester is accountable for the development and documentation of test plans, test procedures, test requirements, test cases and testing of software products. Perform various testing, defining and implementing manual or automated testing tools and other quality assurance practices within the department.POSITION RESPONSIBILITIESStrategy and Planning• Ensures that testing activities will guarantee that applications under test meet business functional requirements, and systems performance ...Read more about Software Tester IMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3423Wednesday, April 27, 2022SUMMARY The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. This position works in at least two channels, spending at least 20% of their ti ...Read more about Multi-Channel Customer Care Rep - Ecommerce TeamMore
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The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ...Read more about Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3428Tuesday, April 26, 2022SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates. These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction. The Pro ...Read more about Operations Manager / Contact Center & Social MediaMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3360Monday, April 25, 2022Alta Resources now offering up to $19.00hr Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small ...Read more about Call Center RepresentativeMore
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This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ...Read more about Workforce Management AnalystMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3356Friday, April 22, 2022a Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those members all hav ...Read more about Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3421Wednesday, April 20, 2022SUMMARY The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution ...Read more about Sales SupportMore
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The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but ar ...Read more about TrainerMore