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  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3481
    Friday, May 27, 2022
    The Account Services Rep is responsible for building and fostering a relationship between client and their customers.  It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion.  This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all problems relating ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3489
    Friday, May 27, 2022
    The Logistics Analyst will process incoming orders, manage logistics to optimize cost and service, and conduct detailed analysis on order and supply chain issues utilizing advanced systems and process excellence tools.  This position will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and individual account goals.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3264
    Thursday, May 26, 2022
    SUMMARY The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3496
    Wednesday, May 25, 2022
    SUMMARY This position is responsible for providing consultative Human Resources guidance to leaders with regards to recruitment, employee relations, department/team structure, performance management, benefits, leaves, and legal compliance/risk reduction. The individual will provide counsel, assistance and follow-up on company and HR policies, procedures, and documentation and will coordinate on boarding and off boarding activities. Periodic travel and flexibility in hours to accommodate ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3497
    Wednesday, May 25, 2022
    SUMMARY This position is responsible for providing consultative Human Resources guidance to leaders with regards to recruitment, employee relations, department/team structure, performance management, benefits, leaves, and legal compliance/risk reduction. The individual will provide counsel, assistance and follow-up on company and HR policies, procedures, and documentation and will coordinate on boarding and off boarding activities. Periodic travel and flexibility in hours to accommodate ... More
  • Pasig, Metro Manila, Philippines ● Req #3474
    Tuesday, May 24, 2022
    The Data Auditor position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer Care Representative team as well as work with an Alta’s client in many facets. This position will monitor calls and provide call coaching, conduct interactions with the client and will be utilized in the launch and tr ... More
  • Pasig, Metro Manila, Philippines ● Req #3469
    Thursday, May 19, 2022
    The Developer’s I role is to define, develop, test, analyze, and maintain software applications in the support of the achievement of business requirements. This including writing technical specifications, coding, testing, and analyzing software programs and applications throughout the software development full life-cycle management.POSITION RESPONSIBILITIESDiscovery• Works with Platform Lead, business analysts and other technical teams to help analysts clearly define problem statement, requireme ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3471
    Monday, May 16, 2022
    Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned.   Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling to ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3450
    Tuesday, May 10, 2022
    Alta Resources is looking for Customer Service Representatives, at our call center, to support our Midwest-based client’s outdoor furniture products. Our newest client creates and designs sustainable outdoor living products using their proprietary lumber made from recycled plastic. As an experienced customer service rep, you’ll take special care to provide a premium white-glove service, while maximizing on potential sales opportunities. When you work at Alta, you’ll share in their passion and ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3461
    Friday, May 6, 2022
    Earn Up to $19hr  Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Th ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3461
    Friday, May 6, 2022
    Earn Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Tho ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3443
    Wednesday, May 4, 2022
    Summary The Senior Customer Care Representative position provides professional, quality, and "best in class" service or existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer care representative team as well as work with an Alta’s client in many facets.  This position will assist in working with the call center in regards to escalated call issues and answering process que ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3442
    Wednesday, May 4, 2022
    SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates.  These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction.  The Program M ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3441
    Wednesday, May 4, 2022
    SUMMARY The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. This position works in at least two channels, spending at least 20% of their time ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3451
    Wednesday, May 4, 2022
    Licensed Stylist Product Support Sales Consultant / Sales Rep Come join our Product Support Team for a Top Professional Hair Client where you can assist stylists and consumers with their product knowledge needs via phone, online, email, and chat!  You will do things like: ·   Consult other stylists on how to use and create new trends and looks Educate consumers and stylists on professional salon products Support questions and needs to current customers seeking t ... More
  • Pasig, Metro Manila, Philippines ● Req #3427
    Thursday, April 28, 2022
    This position will assist with providing analysis for changes to operations to ensure maximizing company ROI while meeting industry metrics.  This includes pricing analysis for new and existing contracts as well as vendor contracts.  This position is expected to have business acumen to add qualitative information of external and internal factors to quantitative analysis.  This position will also assist in the preparation, analysis, and distribution of the financial statement package. Responsibil ... More
  • Pasig, Metro Manila, Philippines ● Req #3431
    Thursday, April 28, 2022
    The Software Tester is accountable for the development and documentation of test plans, test procedures, test requirements, test cases and testing of software products. Perform various testing, defining and implementing manual or automated testing tools and other quality assurance practices within the department.POSITION RESPONSIBILITIESStrategy and Planning• Ensures that testing activities will guarantee that applications under test meet business functional requirements, and systems performance ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3423
    Wednesday, April 27, 2022
    SUMMARY The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. This position works in at least two channels, spending at least 20% of their ti ... More
  • Pasig, Metro Manila, Philippines ● Req #3445
    Wednesday, April 27, 2022
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3428
    Tuesday, April 26, 2022
    SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates.  These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction.  The Pro ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3360
    Monday, April 25, 2022
    Alta Resources now offering up to $19.00hr Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small ... More
  • Pasig, Metro Manila, Philippines ● Req #3365
    Monday, April 25, 2022
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #3356
    Friday, April 22, 2022
    a Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those members all hav ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #3421
    Wednesday, April 20, 2022
    SUMMARY The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution ... More
  • Pasig, Metro Manila, Philippines ● Req #3387
    Thursday, April 7, 2022
    The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but ar ... More