Customer Care Rep - Automotive

Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, Florida, United States of America Req #3368
Friday, April 22, 2022
Alta Resources is Hiring!

Alta Resources is looking for Customer Service Representatives, at our call center, to support one of the world’s most recognizable car & truck manufacturers. Our customer service reps are trained to work with both vehicle owners and dealership service centers to troubleshoot vehicle concerns. Our reps have some of the same passions as an automotive technician and enjoy problem solving all things related to automobiles.

 

Duties & Qualities

  • Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers
  • Help facilitate, analyze & resolve customer issues
  • Provide product support, solutions & additional product information
  • Strong desire and passion to help and serve others
  • High level of confidence, enthusiasm and a positive attitude
  • Excellent written & verbal communication skills
  • Ability to build relationships with clients, customers and co-workers

 

Working at Alta Resources

  • Work with people & customers that are passionate about the same things you are
  • Expand your writing & communication skills
  • On-the-job paid training
  • Career advancement & education reimbursements
  • Product discounts, incentives and other freebies

 

Additional Job Information

  • Full- & part-time hours available, including evenings & weekends
  • Full benefits (full-time employees), include PTO, holiday pay, insurance, 401(k) and education assistance

 

 

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Other details

  • Pay Type Hourly
Location on Google Maps
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, Florida, United States of America