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Pasig, Metro Manila, Philippines ● Req #13712Thursday, August 11, 2022This position will be an integral part of the team that handles the preparation, analysis, communication, and distribution of the accounts payable production. Responsibilities include intake, entry, and review of invoice and vendor activities as well as ensuring all payments are made timely and coded correctly. In addition, the position will be expected to provide courteous and accurate follow-ups to payment inquiries as well as participating in special projects assigned by management.POSITION R ...Read more about 0504 Finance & Accounting Accounts Payable SpecialistMore
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The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ...Read more about Customer Care RepMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #13695Tuesday, August 9, 2022The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, a ...Read more about Bilingual (Spanish) Customer Care Representatives - Transportation DepartmentMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13686Tuesday, August 9, 2022This position is accountable for proactively managing deductions to meet metrics through integration with sales and finance partners. ESSENTIAL DUTIES ANDRESPONSIBILITIES include the following. Other duties may be assigned.· Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer documents to deductions. · Effectively manages accounts that require research, analysis and identification of account trends and reporting to prevent further deduct ...Read more about 0420 J&J Deductions Account Services RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13703Monday, August 8, 2022Summary The Account Services Rep is responsible for building and fostering a relationship between client and their customers. It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion. This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all prob ...Read more about Account Services RepresentativeMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13658Friday, August 5, 2022The Social Media Specialist will be responsible for ensuring overall company compliance is met for all social media activities across all programs. This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints. This position requires a critical thinker who can multi-task through multiple applications while understanding brand strategies and helping the team to achieve brand objectives. It requires individuals to have ...Read more about Social Media SpecialistMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #13702Friday, August 5, 2022EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those ...Read more about Call Center RepresentativeMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #13702Friday, August 5, 2022EARN up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those ...Read more about Customer Service RepresentativeMore
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Coordinates the day-to-day administrative and facilities services on site in compliance to the departmental procedures implemented. Responsible on the development and implementation of Alta Resources’ Occupational Safety & Health (OSH) for employees and other staff. Coordinates with partner vendors involved in promoting health and safety of the entire site.POSITION RESPONSIBILITIES•Manage all Alta Resources facility related concerns, ensure physical resource coordination including workstation al ...Read more about Site Facilities OfficerMore
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Pasig, Metro Manila, Philippines ● Req #13682Friday, August 5, 2022This position will be responsible for ensuring optimal staffing efficiency, through the monitoring and management of agent schedule adherence in real-time. This position will work closely with program leaders & corporate workforce management staff to assess impact of daily absences , schedule compliance, changes in volumes etc. The function entails extensive experience in the call center environment with experience or the ability to learn the Aspect eWorkforce Management application; specificall ...Read more about Workforce Real Time CoordinatorMore
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The Real-Time Adherence (RTA) Team Lead is responsible for daily management and development of the Real-Time Adherence Coordinators. Leadership activities of this team include, but are not limited to, creating and managing schedules of the RTA Coordinators, approving payroll, coaching, interviewing, and training. In addition, this role is also responsible for the duties of that of a WFM Analyst, which include forecasting, scheduling, and staffing analysis for assigned program(s).POSITION RESPONS ...Read more about RTA PH Team LeaderMore
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This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ...Read more about Workforce Management AnalystMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #13701Thursday, August 4, 2022Earn Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Tho ...Read more about Call Center RepMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #13701Thursday, August 4, 2022Earn Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Tho ...Read more about Customer Service RepMore
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Summary The Desktop Support/IT Analyst is accountable for standard support and development activity, including problem resolution, analysis, design, and implementation activity for application, helpdesk, and/or infrastructure support activity. The Desktop Support Analyst will provide beginning, moderate, or advanced levels of expertise and working knowledge and leverage their skills in areas of responsibility. They will continue a progression of skill development toward the expert level. ...Read more about Desktop TechnicianMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13657Monday, August 1, 2022SUMMARY This position is responsible for the establishment and ongoing development of the social media team. This team will monitor, respond to, and manage the ongoing conversations and relationships with consumers through social media. By using a defined suite of tools (and custom tools/reports where needed), the candidate will lead this team with the goal of being an industry leader in the social media space. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties ...Read more about Social Media Team LeaderMore
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The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but ar ...Read more about TrainerMore
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The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ...Read more about Customer Care RepMore
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The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but ...Read more about Team TrainerMore
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Job Description Alta Resources is looking for full- and part-time Sales Representative to sell healthcare insurance products in a call center environment from a leading health insurance provider. As a licensed sales agent, you will manage inbound and outbound calls in a no-pressure, professional atmosphere. Perfect for someone looking for the next step in their sales career, as well as retirees or those looking for seasonal employment. The Licensed Sales Rep position will allow you to use yo ...Read more about Sales RepMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #13671Wednesday, July 27, 2022Summary The Desktop Support/IT Analyst is accountable for standard support and development activity, including problem resolution, analysis, design, and implementation activity for application, helpdesk, and/or infrastructure support activity. The Desktop Support Analyst will provide beginning, moderate, or advanced levels of expertise and working knowledge and leverage their skills in areas of responsibility. They will continue a progression of skill development toward the expert level. ...Read more about Desktop TechnicianMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13669Tuesday, July 26, 2022SUMMARY This position is responsible for providing consultative Human Resources guidance to leaders with regards to recruitment, employee relations, department/team structure, performance management, benefits, leaves, and legal compliance/risk reduction. The individual will provide counsel, assistance and follow-up on company and HR policies, procedures, and documentation and will coordinate on boarding and off boarding activities. Periodic travel and flexibility in hours to accommodate tim ...Read more about Human Resources HR GeneralistMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13635Wednesday, July 20, 2022SUMMARY The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of ...Read more about Non Profit Spanish Bilingual CCRMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13626Wednesday, July 20, 2022SUMMARY The Facilities Manager will be the single point of contact responsible for facilities management for Alta’s multiple locations. This is a multi-faceted role overseeing all building-related activities such as the ongoing maintenance of all company equipment, buildings, facilities & property including; construction projects, renovations and repairs, moves, inventory and related services to maintain facilities that are safe and well-functioning. The ideal Man ...Read more about Facilities ManagerMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13612Wednesday, July 20, 2022SUMMARY The Compliance Specialist will report to the CIO, assisting in providing direction and guidance on compliance and ethics matters applicable to the company. As the Compliance Specialist, you will assist to formalize and enhance the Corporate Compliance and Ethics Program. The position will be responsible for execution of certain Programs and ongoing maintenance. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. ...Read more about Compliance SpecialistMore