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Customer Logistics Planning Representative

Chester, VA, USA Req #303
Tuesday, May 3, 2022
About AdvanSix AdvanSix plays a critical role in global supply chains, innovating and delivering essential products for our customers in a wide variety of end markets and applications that touch people’s lives, such as building and construction, fertilizers, plastics, solvents, packaging, paints, coatings, adhesives and electronics. Our reliable and sustainable supply of quality products emerges from the vertically integrated value chain of our three U.S.-based manufacturing facilities. AdvanSix strives to deliver best-in-class customer experiences and differentiated products in the industries of nylon solutions, chemical intermediates, and plant nutrients, guided by our core values of Safety, Integrity, Accountability and Respect. More information on AdvanSix can be found at

AdvanSix is seeking a Customer Logistics Planner to join the team in Chesterfield VA.  As a Customer Logistics Planner, you will support our North American logistics activities by focusing on the business requirements to quickly and efficiently plan outbound & inbound shipments. This position is highly collaborative and interacts with multiple internal supply chain partners, carriers, and customers.   

As a successful candidate you will optimize the day to day operations to assure that we provide excellent customer satisfaction and drive AdvanSix as the shipper of choice.  

Position Responsibilities

  • Directly responsible for the daily planning of freight to carriers based on commitments, capacity, service, equipment, and price. 
  • Manage relationships with our carrier partners to ensure daily execution of all movements, review performance and recommend improvements to the supply chain, based on business priorities. 
  • Serve as the logistics contact for key stakeholders within the supply chain.
  • Understand the distribution channels and key customer service requirements within each in order to exceed customer expectations.  
  • Proactively identify and communicate daily any at-risk/failed shipments and develop/offer solutions to ensure timely flow of product to ensure a high level of customer satisfaction. 
  • Partner with internal plants and warehouses on loading and shipping requirements to improve service levels and costs
  • Responsible for supporting functionality within the system including updating rate tables to align with contracts, evaluating functionality to support operations, reporting, troubleshooting systemic issues and implementing TMS system improvements.
  • Analyze data and prepare scorecards to evaluate carrier performance. KPI’s around carrier and logistics provider cost, efficiency, and on-time service that support continuous improvement
  • Understand the marketplace in order to negotiate spot rate pricing
  • Determine appropriate accessorial charges
  • Occasional night and weekend work as part of a rotating on-call schedule.
  • Utilize SAP as mechanism to create and cost shipments.

Knowledge, Skills, and Abilities

  • Ability to multi-task and work well with teams and individually in a fast-paced environment. Enjoys working in team-oriented, winning environment.
  • Excellent verbal and written communication skills for presenting information to individuals and groups and responding to questions from customer service, carriers, and customers. 
  • Strong reasoning, analytical and problem-solving skills.
  • Demonstrate sound judgment by making effective decisions and being able to support decisions with facts; taking responsibility for actions.
  • Ability to manage multiple tasks, set priorities and achieve deadlines
  • Accuracy, detailed focus
  • Self-starter
  • Strong organizational and time management skills

Education and Experience 

  • Bachelor's Degree from a four-year university or a 5-year manufacturing or logistical background 
  • 2+ years work experience in Supply Chain and/or Customer Service
  • Working knowledge of domestic transportation/TMS applications – preferred
  • Proficient with Microsoft Office software
  • SAP system experience
  • Understanding of multiple modes of transportation 
  • Knowledge about the Chemical industry
  • Travel will be required during training but minimal (less than 5%) after learning the business.

AdvanSix is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected classification.  AdvanSix Inc. requires all new hires to demonstrate that they are fully vaccinated for Covid 19 prior to beginning employment, subject to any legally required accommodation.  In accordance with the law, AdvanSix Inc will consider accommodation requests for an exemption due to medical conditions, including pregnancy, or sincerely held religious beliefs that prevent vaccination.

To all agencies: Please, no phone calls or emails to any employee of AdvanSix about this opening. All resumes submitted by search firms/employment agencies to any employee at AdvanSix via-email, the internet or in any form and/or method will be deemed the sole property of AdvanSix, unless such search firms/employment agencies were engaged by AdvanSix for this position and a valid agreement with AdvanSix is in place. In the event a candidate who was submitted outside of the AdvanSix agency engagement process is hired, no fee or payment of any kind will be paid.

Other details

  • Job Family FI09 - Customer Care
  • Pay Type Hourly
Location on Google Maps
  • Chester, VA, USA