Titles Administrator

Buffalo, NY, USA Req #1206
Tuesday, September 20, 2022
ACV’s mission is to build and enable the most trusted and efficient digital marketplaces for buying and selling used vehicles with transparency and comprehensive data that was previously unimaginable. We are powered by a combination of the world’s best people and the industry’s best technology.  At ACV, we are driven by an entrepreneurial spirit and rewarded with a work environment that enables each teammate to impact the company from day one. ACV’s network of brands includes ACV Auctions, ACV Transportation, MAX Digital and ACV Capital within its Marketplace Products as well as True360 and Data Services.

What you will do:
 

ACV Auctions is looking for an enthusiastic Titles Administrator for our Headquarters in Buffalo who has a knack for cars and wants an opportunity to join a growing company. Our Operations Associates are an integral part of our company. They are detail orientated, process focused, and self-motivated. The primary role of this position is to receive, process, verify, and reassign titles from sellers on sold vehicles.

  • Process and reassign titles for vehicles sold.
  • Examine vehicle title for accuracy and conformity to specified requirements.
  • Verify acceptance and negotiability of the title in the state for which it is filed.
  • Confirm accurate Vin #, Mileage, Release of any Liens, proper signatures of the seller, proper reassignment to the buyer, and that titles contain no alterations.
  • Work closely with Specialists and report any discrepancies in a timely fashion.
  • Validate a consecutive chain of ownership.
  • Maintain knowledge of current DMV laws and regulations as they relate to the vehicle titles and interpret titling regulations in each state.
  • Resolve title issues through interaction with customers, dealers and regulatory agencies.
  • Document recurring title issues and potential problem scenarios to help with continuous education efforts for the entire title.
  • Perform tasks as assigned by the manager/senior.

What you should have:

  • A minimum of 1 year of administrative or customer service experience.
  • Title and / or licensing experience preferred.
  • Proficiency in Microsoft Office Suite.
  • Detail-oriented skills required.
  • Quality focused mentality is a must.
  • Strong verbal and written communication skills.
  • Pleasant disposition and strong customer service skills.
  • Desire to roll up your sleeves to get stuff done, doing whatever it takes to delight a customer.
  • Ability to multitask.

What we will offer:

  • Comprehensive benefits offerings for benefits eligible Teammates.
  • Unique culture that truly values each and every Teammate.
  • Career development and future growth opportunities.
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

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Other details

  • Job Family Operations
  • Job Function Titles
  • Pay Type Hourly
Location on Google Maps
  • Buffalo, NY, USA