Manager Field Operations - Cable
Responsible for all aspects of the Shentel Cable field operations including all technicians, installers and maintenance technicians. Responsible for insuring network integrity by providing a superior customer experience before, during and after the installation and repair of customer voice, CATV and internet access services. Responsible to recruit, train and retain outstanding staff. Ensures the safe operations of our business in the field by insuring safety guidelines and practices are strictly adhered to in the field and elsewhere.
a. Education: Bachelor's degree in business or related field is required, or 15 years of equivalent work experience. Requires frequent travel to field offices throughout service territory.
b. Experience Level: 10 or more years of cable or telecommunications operations experience is required.
c. Experience: 5 or more years of field personnel management experience is required.
d. Special Requirements:
e. Supervisory requirements: This position has primary responsibility for conducting daily performance feedback and making recommendations for hiring and firing employees.
f. Licenses or Certifications:
1. SCTE/NCTI/Cable Co cable technical certifications preferred.
1. Excellent communications skills
2. Excellent organizational skills
3. Competent in managing technical workforce and prioritizing key duties
4. Motivating and inspiring technical operations staff
Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.
If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or firstname.lastname@example.org. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.
- Job Family Engineering & Operations
- Job Function Incumbent Cable
- Pay Type Salary
- Required Education High School
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