Manager Field Operations - Cable

Oakland, MD 21550, USA ● Omar, WV 25638, USA ● Pineville, WV 24874, USA ● Summersville, WV 26651, USA ● West Van Lear, KY 41265, USA ● Weston, WV 26452, USA Req #2529
Tuesday, August 2, 2022
Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art cable, fiber optic and fixed wireless networks to customers in the Mid-Atlantic United States. The Company’s services include: broadband internet, video, and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns over 6,800 route miles of fiber and 223 macro cellular towers.  For more information, please visit

Job Summary:

Responsible for all aspects of the Shentel Cable field operations including all technicians, installers and maintenance technicians. Responsible for insuring network integrity by providing a superior customer experience before, during and after the installation and repair of customer voice, CATV and internet access services. Responsible to recruit, train and retain outstanding staff. Ensures the safe operations of our business in the field by insuring safety guidelines and practices are strictly adhered to in the field and elsewhere.

Qualification Requirements:

a. Education: Bachelor's degree in business or related field is required, or 15 years of equivalent work experience. Requires frequent travel to field offices throughout service territory.

b. Experience Level: 10 or more years of cable or telecommunications operations experience is required.

c. Experience: 5 or more years of field personnel management experience is required.

d. Special Requirements:

e. Supervisory requirements: This position has primary responsibility for conducting daily performance feedback and making recommendations for hiring and firing employees.

f. Licenses or Certifications:

1. SCTE/NCTI/Cable Co cable technical certifications preferred.

Knowledge of:

a. Skills:

1. Excellent communications skills

2. Excellent organizational skills

3. Competent in managing technical workforce and prioritizing key duties

4. Motivating and inspiring technical operations staff

Shentel provides a drug-free workplace and is an EEO employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.


If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or When you contact a HR Representative please identify the type of accommodation or assistance you are requesting.  We will assist you promptly.


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Other details

  • Job Family Engineering & Operations
  • Job Function Incumbent Cable
  • Pay Type Salary
  • Required Education High School
Location on Google Maps
  • Oakland, MD 21550, USA
  • Omar, WV 25638, USA
  • Pineville, WV 24874, USA
  • Summersville, WV 26651, USA
  • West Van Lear, KY 41265, USA
  • Weston, WV 26452, USA