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Corp Multifamily Operations - Regional Employee Development Specialist

Columbus, OH, USA Req #2654
Monday, June 20, 2022

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm.  As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Regional Employee Development Specialist

The Purpose:  Under the direction of the Director of Employee Development and Vice President of Business Services, the Regional Employee Development Specialist operates as an education specialist and a topic generalist for their assigned regions.  The role is responsible for the facilitation and management of education compliance, mentoring, on-boarding, management, sales and systems education, as well as, aiding in the design, development, execution, management and evaluation of those educational programs and events.

Key Role Responsibilities:
  Includes the following but are not limited to the job specifications contained herein.  Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

  • Collaborates in the design, development, execution, management and evaluation of educational programs & events and a mentoring program.
  • Executes and monitors policies, procedures, standards and control systems for implementing and evaluating training programs.
  • Responsible for the accuracy of employee learning paths, resources, training compliance and attendee records in our Learning Management System (LMS).
  • Builds a collaborative relationship with senior leaders and site supervisors to ensure that the training needs of the company are being met.
  • Serves as a liaison between the region and corporate office for identifying and communicating training issues and challenges specific to a market.
  • Remains informed of trends in the training and development field and in the apartment industry; attends professional development programs as required.
  • Facilitates classroom training programs, services and philosophies to field personnel throughout the national portfolio.
  • Facilitates synchronous web sessions, training sessions and communication events using various synchronous web technologies and programs.
  • Executes training calendars and establishes priorities directly tied to strategic organizational needs and plans for the company.
  • Disseminates training department programs, services and philosophies to field personnel within the national portfolio.
  • Develops methods to transfer information and techniques from the training sessions to actual on the job performance.
  • Provides orientation education and systems training resources for community takeovers and other training needs associated with the acquisition of communities.
  • Performs and/or assists with special projects and any other duties as assigned or needed.

Primary Responsibilities Include:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or equivalent training and experience required; minimum three (3) years’ experience in similar position, in the multifamily or related industry required.
  • Five (5) years’ experience in adult education or mentor program management preferred.
  • Experienced platform presenter in small and large group environments required.
  • Experience facilitating in a soft skills and technical environment; synchronous environment preferred.
  • Experienced Mentor Program administer, manager and developer.
  • Ability to work independently as well as in a collaborative project environment with cross-functional teams.
  • Knowledge of Instructional Design and training/courseware development.
  • Skilled in the use of computer hardware, software (Microsoft Office), audio/visual equipment and other general office equipment.
  • Must be able to organize and inspire others to reach goals and objectives through the training process.
  • Ability to understand and communicate concepts quickly and accurately.
  • Strong writing, editing and proofreading skills. Exceptional communication and presentation skills to all levels, including executives.
  • Demonstrated analytical and problem-solving skills; high attention to detail.
  • Ability to manage multiple projects at the same time and change direction/reprioritize tasks, while meeting regular deadlines.
  • Represent the company in a professional manner both internally and externally

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Other details

  • Job Family Operations Support
  • Pay Type Salary
Location on Google Maps
  • Columbus, OH, USA