Career Banner

Key Holder

405 Oakbrook Center, Oak Brook, IL 60523, USA Req #243
Friday, June 11, 2021

The Key Holder is responsible for partnering with the Store Management team in the overall day-to-day operations of the store, product placement, superior customer service standards, achieving sales goals, and loss prevention.

Essential Duties and Responsibilities

Be the driving force behind the ALEX AND ANI message of positive energy

Expert on product knowledge by keeping current on all new collections as well as core product lines to assist customers

Operate cash registers, manage financial transactions, and balance drawers

Ensure the highest level of customer service by assisting customers with concerns and exchanges

Introduce promotions and sale opportunities to customers

Consistently upholds a neat, clean and organized store and stockroom

Assist in visual presentation standards and ensure the store is replenished at all times

Maintain compliance with Retail Operations Policy and Procedures

Ensure the appropriate execution of merchandise handling procedures

Assist with the protection of all company assets, controlling internal and external loss

Completes all additional duties and projects as assigned


This position requires limited travel (0-25%)

Qualifications and Requirements

One to two years of Retail Sales experience

Excellent communication, delegation, follow-up, and time-management skills

Proven ability to multi-task and direct activities at all levels

Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business

Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment

The ability to read, write, and perform basic math

The ability to stand and walk for extended periods of time

Capable of lifting up to 40 pounds

Proficient knowledge of Microsoft Word, Excel, PowerPoint and Outlook

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Other details

  • Job Family Retail
  • Pay Type Hourly
This posting is inactive.
Location on Google Maps
  • 405 Oakbrook Center, Oak Brook, IL 60523, USA